Skip to content
NaijaAgentsHelp centre
Review rulesAdvertising rulesClaiming a profile
Help centre Property guides Open app
Home/Rules and trust / Claiming a profile
Sign up

Claiming a profile

How to claim a profile NaijaAgents added from public information, what to upload, and how we decide.

Some profiles were added by NaijaAgents from public information, so people can find professionals before they join. Each one is labelled Added by NaijaAgents from public information. If a profile describes you or your business, you can claim it.

Before you start

Sign in or create a free account. The profile moves to the account you claim it with. Then open the profile and choose Claim this profile.

Claiming an agent profile

Only the agent the profile describes can claim it. You'll need:

  • Your government ID: NIN slip, international passport, driver's licence or voter's card.
  • A photo of you holding the ID, with your face and the ID both clear.
  • Proof you work in real estate (optional, but it helps): an ESVARBON or NIESV certificate, REDAN membership, a letter from your agency, or a recent tenancy or sale document with the client's details covered.

Claiming an agency profile

A director or owner needs:

  • The CAC certificate.
  • A record showing the directors: CAC status report, Form CAC 7 or CAC 1.1, with your name on it.
  • Your government ID.
  • Proof of business address (optional): a utility bill or bank statement from the last three months.

Staff a director has authorised need:

  • The CAC certificate.
  • A letter of authorisation on the business letterhead, signed by a director, naming you and saying you may manage the NaijaAgents profile.
  • Your government ID, and optionally the signing director's ID.

Good uploads

Clear photos or scans with every corner visible, in JPG, PNG, WebP or PDF, up to 10 MB each. Only our review team sees your documents. They're never shown on the profile, and we delete them as soon as we approve or reject the claim; we keep only the decision and its date.

How we decide

  1. A person on our team compares your documents with the profile and with public records, such as CAC.
  2. We confirm your phone number with a code on WhatsApp.
  3. If everything matches, the profile moves to your account and you can edit it, reply to reviews and receive requests.

We may call or email you for more information. If we can't approve a claim, we email you why. A false claim is rejected and can lead to your account being closed.

Someone else already claimed it

Contact support with your documents. We'll review both claims and may move the profile.

PreviousAdvertising rules

On this page

Before you startClaiming an agent profileClaiming an agency profileGood uploadsHow we decideSomeone else already claimed it