Skip to content
NaijaAgentsHelp centre
Help centre Property guides Open app
Home
Sign up

Help centre

How to find and contact professionals, run your agent or agency profile, and manage your plan and account.

Getting started

Start guide

Find a real estate professional, or set up your own profile and start receiving enquiries.

Key concepts

The words NaijaAgents uses for people, profiles, enquiries and checks.

Finding a professional

Contact a professional

Show a number, start a WhatsApp chat or send a request, and follow up on what you sent.

What we check, and reporting

What the checks on a profile mean, what they don't cover, and what happens when you report something.

Agents

Your agent profile

Set up, publish and keep your profile up to date, including the areas you serve.

Leads and your allowance

How requests become leads, what locked leads are, and how to work them from new to won.

Reviews and insights

Reply to reviews, dispute one that breaks the rules, and see how people find and contact you.

Agencies

Invite agents and staff

Bring your agents and office staff into the agency, and choose who appears on its page.

Teams and the shared inbox

How agency requests reach your team, and how to assign them.

Plans and billing

Plans and billing

Choose a plan, pay with Paystack, get receipts, change your card or cancel.

Advertising

Book an ad

Choose a placement and dates, pay, and follow your campaign.

Account

Profile and security

Keep your personal details and sign-in settings up to date.

Notifications

Choose how you hear about activity that matters to you.

Rules and trust

Review rules

Who can review, what a review may say, and how replies, votes, reports and disputes work.

Advertising rules

What you can advertise on NaijaAgents, what an ad must and mustn't say, and how we review ads.

Claiming a profile

How to claim a profile NaijaAgents added from public information, what to upload, and how we decide.